At “Reverse,” we promise to offer high quality products and services and to maintain a great shopping experience, please check below our refund, exchange, cancellation and return policy:

Refund & Return

We do not offer refunds or returns for any purchases.

 

Exchange

If you have received any damaged item, please contact us within 3 days of receiving your order.

 

Cancellation

Once an order is placed, it cannot be canceled. We kindly ask you to carefully review your order before completing your purchase.

 

Complimentary Alteration

To ensure your complete satisfaction, we offer one free alteration per product, excluding shipping costs. If you require an alteration for sizing or any other reason, please reach out to our customer support team for assistance. Please note that shipping costs associated with alterations are the customer’s responsibility.

 

At “Reverse,” we are committed to delivering exceptional products and providing excellent service. If you have any inquiries or require assistance with an exchange or alteration, our dedicated customer support team is ready to assist you.

This policy is effective as of 10-Sep-2023 and may be subject to updates or revisions. Please revisit our policies periodically for any changes. For any inquiries or assistance related to our policy, you can reach us at our email info@reverse.ae or through WhatsApp +971527777283.

We sincerely thank you for choosing “Reverse.”